Discover our logistics software solutions
Technical support
On this page, you will find all the technical information and support for your Softpak software package. You can easily check the status of our external services, download the latest patches and access manuals and user guides.
Do you need further support? Our helpdesk is on hand to assist you.
On this page, you will always find the latest patches for all Softpak modules. Download the correct patch for your release and version.
On this page, you will find all the user guides for the Softpak Customs Declaration System. Select the guides you require — from IDMS and AES to DMS and DVA — and receive them as PDF files directly in your inbox.
In this section, you can check the current availability of all Softpak’s third-party services. Should an outage disrupt these processes, you can view this consolidated information in this overview. You will also be informed about scheduled maintenance.
Why Softpak?
- A comprehensive solution tailored to your logistics processes
- A comprehensive solution tailored to your logistics processes
- Software backed by over 45 years’ experience
- Specialists who work with you to find the best possible solution
- Seamless integration with external systems and public authorities
Any questions or interested?
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