{"id":14918,"date":"2026-06-16T14:30:16","date_gmt":"2026-06-16T14:30:16","guid":{"rendered":"https:\/\/softpak.lnclt.be\/?page_id=14918"},"modified":"2026-08-12T17:03:47","modified_gmt":"2026-08-12T15:03:47","slug":"cds-faq","status":"publish","type":"page","link":"https:\/\/softpak.lnclt.be\/en\/cds-faq\/","title":{"rendered":"Status interfaces"},"content":{"rendered":"\t\t
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Status interfaces<\/span><\/span><\/h1><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Information about the availability of our third-party services<\/h2>

This section allows you to check the current availability of all Softpak third-party services . When a malfunction disrupts these processes, you will be able to see this bundled information in this overview. It will also inform you of scheduled maintenance. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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DMS error codes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDMS10020 \u2013 INVALID VALUE ELEMENT<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Error code:<\/strong> DMS10020 \u2013 Invalid element value<\/p>

Code: 99 \u2013 National error codes
Location: Declaration\/GoodsShipment[1] \/GovernmentAgencyGoodsItem[1] \/PreviousDocument[1]\/LineNumeric<\/p>

Reason\/Solution:<\/strong>
On the \u2018Items\u2019 tab of \u2018Documents II\u2019, no line number had been entered for the preceding document.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDMS003AA \u2013 INVALID EORI NUMBER<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cause<\/strong>
An invalid EORI number has been provided<\/p>

Solution<\/strong>
DMS Import\/Export: Name and Address tab; Enter a valid EORI number for the importer<\/p>

Technical Details<\/strong>
Code: 99 \u2013 National error codes Location: Declaration\/Importer\/ID<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDMS10001 \u2013 MANDATORY RULE ERROR<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cause<\/strong>
No country code or an incorrect country code has been entered<\/p>

Solution<\/strong>
DMS Import\/Export: Name and Address tab; Enter the correct country code<\/p>

Technical Details<\/strong>
Code: 99 \u2013 National error codes Location: Declaration\/GoodsShipment[1]\/Seller\/Address\/CountryCode<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDMS10004 \u2013 AUTHORIZATION TYPE INCORRECT<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cause
<\/strong>A combination of incorrectly filled data<\/p><\/div>

Solution
<\/strong>DMS Import\/Export: Tab Shipment; Adjust the warehouse number and\/or location type DMS Import\/Export: Tab Items; adjust the requested regulation<\/p><\/div>

Technical Details
<\/strong>Code:99 – National error codes Location: Declaration\/Authorisation[1] Location: Declaration\/GoodsShipment[1]\/Warehouse\/TypeCode Location: Declaration\/GoodsShipment[1]\/GovernmentAgencyGoodsItem[1]\/GovernmentProcedure\/CurrentCode<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDMS12050 \u2013 REQUESTED PROCEDURE UNKNOWN<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cause
<\/strong>DMS Export type validation incorrect<\/p><\/div>

Solution
<\/strong>DMS Export: Tab Details; Adjust the type validation. Use type validation B4 for a CO-A. The special regulation (F75) may also apply (see items tab). This depends on the destination.<\/p><\/div>

Technical Details
<\/strong>Code:99 – National error codes<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDMS12054 \u2013 CUSTOMERS MUST BE EQUAL<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cause
<\/strong>The combination of representation and security giver is not allowed<\/p><\/div>

Solution
<\/strong>DMS Import: Tab NAW; If representative agent is empty, security giver field cannot be filled in<\/p><\/div>

Technical Details
<\/strong>Code:99 – National error codes Location: Declaration\/Declarant<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDMS12056 \u2013 COMBINATION OF FIELDS NOT ALLOWED<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cause
<\/strong>Incorrect origin field filled in<\/p><\/div>

Solution
<\/strong>DMS Import: Tab Items; General: Country of origin was filled in instead of preferential origin.<\/p><\/div>

Technical Details
<\/strong>Code:99 – National error codes Declaration\/GoodsShipment[1]\/GovernmentAgencyGoodsItem[1]\/Origin[1]\/TypeCode<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDMS092AA \u2013 INCORRECT LENGTH OR FORMAT<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cause
<\/strong>Incorrect input for postcode<\/p><\/div>

Solution
<\/strong>DMS Import\/Export: Tab NAW; If the postcode is unknown, enter ‘x’ instead of leaving it blank or using ‘.’<\/p><\/div>

Technical Details
<\/strong>Code:99 – National error codes Location: decl\/goodsshipment[1]\/consignment\/consignee\/Adress\/PostcodeID<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDMS106AA \u2013 AUTHORIZATION TYPE INCORRECT<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cause
<\/strong>The processing status of the (original) declaration does not allow the processing of the additional message. Declaration completely rejected.<\/p><\/div><\/div>

Solution
<\/strong>DMS Import: GPR (Goods Presentation) is not\/sent too late or incorrect. IMA-D or IM-E declaration will be canceled. Create a new IM-A declaration.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDMS216AA \u2013 ADDITIONAL MESSAGE CANNOT BE PROCESSED<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cause
<\/strong>The processing status of the (original) declaration does not allow the processing of the additional message. Declaration completely rejected.<\/p><\/div>

Solution
<\/strong>DMS Import: GPR (Goods Presentation) is not\/sent too late or incorrect. IMA-D or IM-E declaration will be canceled. Create a new IM-A declaration.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDMS255AA \u2013 DATA MANDATORY FOR CUSTOMS DESTINATION<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cause
<\/strong>The Transport Contract Document is missing<\/p><\/div>

Solution
<\/strong>DMS Export: Tab Items > Documents; Add the ID\/reference of the transport document.<\/p><\/div>

Technical Details
<\/strong>Code:99 – National error codes Location: Declaration\/GoodsShipment[1]\/GovernmentAgencyGoodsItem[1]\/TransportContractDocument[1]\/ID<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDMS328AA \u2013 REUSE OF REFERENCE NUMBER NOT ALLOWED<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cause
<\/strong>Reference number has already been used or is unknown<\/p><\/div><\/div>

Solution
<\/strong>DMS Import; Create a new IM-D (incomplete declaration)<\/p><\/div>

Technical Details
<\/strong>Code:99 – National error codes Location: Declaration\/FunctionalReferenceID<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDMS455AA \u2013 VALUE NOT IN CODE TABLE<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cause
<\/strong>Permit number is in the wrong field<\/p><\/div>

Solution
<\/strong>DMS Import\/Export: Tab Permit\/Request info; The permit number (Items> Permit\/Request info) should be filled in the header (Tab Permit\/Request info)<\/p><\/div>

Technical Details
<\/strong>Code:99 – National error codes Location:Declaration\/GoodsShipment[1]\/GovernmentAgencyGoodsItem[1]\/Authorisation[1]\/TypeCode<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDMS459AB #1 \u2013 SPECIFIED VALUE PROHIBITS OTHER VALUE<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cause
<\/b>It is not allowed to specify the trader’s reference in multiple places<\/p><\/div>

Solution
<\/strong>DMS Import: Tab Items> General> Other; Remove the trader’s reference.<\/p><\/div>

Technical Details
<\/strong>Code:99 – National error codes Location: Declaration\/GoodsShipment[1]\/Consignment\/UCR\/TraderAssignedReferenceID Location:Declaration\/GoodsShipment[1]\/GovernmentAgencyGoodsItem[2]\/UCR\/TraderAssignedReferenceID<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDMS459AB #2 \u2013 SPECIFIED VALUE PROHIBITS OTHER VALUE<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cause<\/strong>
The value or absence of the given value prohibits the specification of the other value<\/p><\/div>

Solution<\/strong>
DMS Export: Tab Additional Information; Change the container indication from 0 (NO) to 1 (YES)<\/p><\/div>

Technical Details<\/strong>
Code:99 – National error codes Location:declaration\/goodsshipment[1]\/Consignment\/transport equipment [1]\/ID Location: Declaration\/goodsShipment[1]<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDMS675AA \u2013 VALUE DETERMINES QUANTITY OF ANOTHER<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cause
<\/strong>Additional units missing<\/p><\/div>

Solution
<\/strong>DMS Export: Tab Items; Fill in additional units at item level<\/p><\/div>

Technical Details
<\/strong>Code:99 – National error codes Location: Declaration\/GoodsShipment[1]\/GovernmentAgencyGoodsItem[2]\/Packaging[1]\/QuantityQuantity<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tTMSV0013 \u2013 ELEMENT CONTAINS INCORRECT VALUE<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Cause
<\/strong>Invalid additional goods code (0000) added<\/p><\/div><\/div>

Solution
<\/strong>DMS Import\/Export: Tab Items> General> Goods code; The additional code (0000) must be removed<\/p><\/div>

Technical Details
<\/strong>Code:99 – National error codes Value: NOTVALID_ADDITIONALCODE:0000<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHoe kan ik een bescheidcode handmatig toevoegen in DMS import\/export?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Solution<\/strong><\/p>